pie lady

After having my hair butchered elsewhere, I went to see Brent and was happy with with what he was proposing as a remedy. The day of my subsequent appointment Lara phoned to ask if I could attend earlier and I agreed. When I arrived it was clear she would be cutting my hair and when I asked where Brent was I was told he was away. They could have phoned me beforehand to offer me a reschedule. Lara was clearly in a hurry and rushed through a shampoo (no conditioning), didn't section off my hair to cut it (just three big chomps) a quick blow dry and I was out in less than 25 minutes. The side which was longer before I attended is now shorter and I have one blunt side and one angled side. It looks terrible. If she had somewhere else to be, it would have been better if she called to reschedule rather than rush through a hair cut. Also, if a stylist is away, the customer should have the option to reschedule. I went ahead with Lara as I'd only visited Brent once and thought maybe Lara is a better stylist.

I am not going to get into a slanging match, but I was not in a hurry. I had tickets to a show starting at 8pm and was happy to keep my 6.30pm appointment. The offer for an earlier appointment just gave me extra time before the show. I was not the one in a hurry. Case closed.