Отель | Места в Торонто, Канада

AWFUL! Worst customer service I have ever experienced. Such rude treatment from the hotel staff and managers. My friend is very sick she has a chronic disease and we booked the hotel for the weekend to try and uplift her mood. They ended up causing a bunch of problems as there was issues from the third party site we booked from, but that’s not our fault! The manager was so rude he wasted 3 hours of our time and everyone kept telling us something differently. Such a waste of time so disappointing from a well known hotel. Never going back. They also kept making comments about our lack of speaking English. So rude and racist!

Location is excellent, room was very clean and comfortable. However, as many others have stated the towels are simply horrible. With so many complaints I am wondering why this hasn’t been addressed. I would be embarrassed if people stayed at my own home if my towels looked and felt like that. This would be my only suggestion - change out all the towels!! Other than this our stay was enjoyed - all employees were very respectful and very professional.

I stayed here with a friend of mine. The staff are very friendly and the rooms were clean and comfortable. One of the managers, Josh was the pure definition of what hospitality is meant to be. I hope that he is well- recognized within the team. He always has a bright smile, goes above and beyond.Natalia as well spent some time showing me around which was really nice.

We were one of the exhibitors during the Ontario Anesthesia Meeting on October 27 and 28, 2023 held at the Trinity Ballroom and Foyer. The hotel crew who prepared the meals (breakfast, lunch, morning and afternoon breaks, welcome reception) provided really great service and were all very polite, friendly and accommodating. Special mention and thanks to Dante who gave us a VIP treatment during the Welcome Reception and was such an absolute pleasure to talk to. It was a great experience overall.

Great location! The hotel was clean and did not smell weird or anything. Everyone was kind for the most part and it was an easy stay. They are unnecessarily strict about where you can sit in the lobby, however. I would stay here again.

Это была наша быстрая остановка на пути в Европу.
Служба была отличной.
Единственный минус - очень тонкие стены.

Хороший отель, удобное расположение

Один из лучших отелей в Торонто. Находится в самом центре города. Вокруг множество ресторанов, кафе и баров, а также всевозможных магазинов. Хотя не выходя из отеля можно заказать еду и провести время в спорт зале, Wi-Fi бесплатный...Хочу сказать огромное спасибо за чудесную работу всего персонала Торонто Мариотт Иатон Центр Хотел.