Фастфуд | Места в Лондон, Канада

Slowest tim hortons, employees need retrained, food is ridiculously cold even when brought to the staffs attention not even 3 seconds I'm handed back the same food I complained. Highly suggest someone from head office come down and retrain this location and staff.

I ordered a medium dark roast coffee and a donut. There was a cashier named Adam and he was awful. He charged me three times the cost as I used my TIMS card. When I went back he said that’s not possible at his store and argued and I showed him transactions on my card but of no use. I then sent a message to customer service as he told me to contact them. Anyways even they have not done anything. TIMS at this location is worse to go to. Won’t go there when he is at counter.

I work in the mall so I go to this Tim’s ALOT. Sometimes it takes a little longer than usual, or sometimes my order is a little wrong, but we’re all humans and I totally understand when it happens. The staff here are always friendly and willing to help me out when I need it. Whenever I’ve had an issue with my order, they’ve always done what they could to make it right. I’m very thankful to have a reliable coffee shop near me who always brightens my day. To the staff at Tim Hortons Masonville, you guys are the best!! Don’t let anyone bring you down today.

Staff was super rude to me today after they got my drink wrong. I was very nice about it, and they were incredibly irritated about having to remake it, sighing, rolling eyes, etc. I'm sorry but if I'm paying $5+ for an iced latte I want the latte, not an iced coffee. 😓